Contact Us

A rug can change a room's feel, bringing warmth, texture, and comfort to the spaces we call home. At Whoodat, we want finding the right rug to feel just as comfortable and straightforward.

Whether you have questions about our jute, polypropylene, or wool rugs, need help with an order, or would like more information before you buy, we're happy to help. Send us a message, and we'll do our best to provide the information and support you need.

Get in Touch

Email: whoodatofficial@hotmail.com

Phone: +1 515 491 5082

Address:

5416 Cody Drive

West Des Moines, Iowa

United States

Customer Service Hours

Our customer service team is available Monday through Friday, from 9:00 AM to 5:00 PM Central Time (CT), excluding public holidays.

If you contact us outside these hours, please leave us a message. We'll get back to you as soon as we're back online.

Response Time

We aim to respond to all customer inquiries within 1–2 business days. During busy periods, responses may take a little longer, but we appreciate your patience and will do our best to assist you as promptly as possible.

To help us look into your request more efficiently, please include your order number if your inquiry relates to an existing purchase.

How Can We Help?

Choosing a rug often involves more than just finding a design you like. You may have questions about materials, texture, everyday care, or how a particular style might work in your space. We welcome these questions and are glad to help you make a more informed choice.

You can reach out to us with questions about product details, order updates, shipping information, returns, or anything else related to your shopping experience. Whatever your question, we'll do our best to point you in the right direction.

Thank you for visiting Whoodat and considering our rugs for your home. We appreciate your interest and look forward to hearing from you.